1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, address, phone number, email address.
• Service Information: Details about your HVAC or renovation needs, including property details.
• Payment Information: Billing information for payment purposes.
• Usage Information: Data related to your interactions with our website, including IP addresses and browser details.

2. How We Use Your Information

• Service Fulfillment: To schedule and complete the services you request, including communication related to the services.
• Customer Support: To provide assistance and respond to inquiries or issues.
• Marketing: To send promotional materials, offers, or updates about services we believe may be of interest to you, if you have consented to receive them.
• Payment Processing: To process payments for services rendered.

3. How We Protect Your Information

We use industry-standard security measures to protect your personal information, including encryption and secure data storage. However, no data transmission or storage method can guarantee 100% security, and we cannot guarantee the absolute security of your information.

4. Sharing of Your Information

We do not sell, rent, or share your personal information with third parties except in the following cases:

• Service Providers: We may share information with trusted third-party service providers who assist us in performing our services (e.g., payment processors).
• Legal Compliance: We may disclose information if required by law or in response to valid legal requests.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze trends, and improve site functionality. You can disable cookies through your browser settings, but this may affect the functionality of certain features on our website.

6. Your Rights

• Access and Correction: You may request access to your personal information and request corrections if necessary.
• Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in the emails or by contacting us directly.
• Data Deletion: You can request the deletion of your personal information, subject to certain legal obligations.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at: Dtech Services

1541 Star Top Rd, Gloucester, ON, CA K1B5P2
Email: info@dtechservices.ca
Phone:  (343) 227-3610