Privacy & Cookies Policy

This Privacy & Cookies Policy explains how DTech Services & Solutions Inc. ("DTech," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit our website, contact us, request services, or otherwise interact with us.

We comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

Information You Provide:

• Name, phone number, email address
• Service and billing address
• Property and equipment details
• Photos or videos (with consent)
• Financing or rebate documentation
• Payment information (processed by third parties)
• Communication preferences

Automatically Collected:

• IP address and device information
• Browser type
• Pages visited
• Referring site
• Cookies and tracking technologies

2. How We Use Information

We use personal information to provide services, prepare quotes, schedule visits, process payments and financing, register warranties and rebates, improve our website, communicate service updates, send marketing communications where permitted, and meet legal obligations.

3. Consent

By submitting information, you consent to its collection and use. You may withdraw consent subject to legal restrictions.

4. Disclosure

We may share information with service providers, payment processors, financing companies, rebate agencies, regulators, advisors, or purchasers in a transaction. We do not sell personal information.

5. Storage & Transfers

Information may be stored in Canada or other jurisdictions. Reasonable safeguards apply.

6. Retention

Information is retained only as long as required for business and legal purposes.

7. Safeguards

Administrative, technical, and physical safeguards are used. No system is completely secure.

8. Your Rights

You may request access or correction and withdraw marketing consent.

9. Children

We do not knowingly collect data from children under 13.

10. Cookies

We use essential, analytics, functional, and marketing cookies. Preferences can be managed via banner or browser.

11. Updates

We may revise this policy periodically.

12. Contact

DTech Services & Solutions Inc.
Ottawa, Ontario, Canada
[email protected]